used, and could be shared when you visit or make a purchase from The Flower Shop,
known herein as the or this 'website'.
Collection of your Personal Information
When you visit this website, we may automatically collect certain information
about your device, including information about your web browser, IP address, time
zone, and some of the cookies that are installed on your device. Additionally, as
you browse this website, we may collect information about the individual web pages
or products that you view, what websites or search terms referred you to this
and information about how you interact with this website. We refer to this automatically-collected
information as “Device Information.”
We may collect Device Information using one or more of the following technologies:
- “Cookies” are data files that are placed on your device or computer and
often include an anonymous unique identifier.
- “Log files” track actions occurring on this website, and collect data
including your IP address, browser type, Internet service provider, referring/exit
pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record
information about how you browse this website.
Additionally, if you register an account, or make a purchase, or attempt to make a purchase through this
website, we may collect certain information from you, including your name, billing
address, shipping address, email address, and phone number. We refer to this information
as “Order Information.” We do not collect your credit card or other payment details
on this website. Any and all payments are processed by reputable, PCI Compliant
3rd party services such as PayPal, DPS, SecurePay and others. All such services
If you complete and submit a form on this website, such as a newsletter
subscription form, we may collect the information
you provided for the purpose of engaging in the activity and in the manner detailed
on the particular form. We refer to this information as “Contact Information.”.
We will not use the information for any purpose other that that indicated on the
About Cookies and how to Disable and Enable Them
We do not alter the behaviour of this website if you do not accept or
our Cookie Consent popup, if present.
It is your responsibility to disable cookies in your web browser if you
do not wish to use them.
For information about Cookies and instructions on how disable them in all
popular web browsers, visit:
Use of your Personal Information
talking about Device Information, Order Information and Contact Information.
We may use the Order Information that we collect generally to fulfil any orders
placed through this website (including processing your payment information, arranging
for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to: Communicate with you, screen our
orders for potential risk or fraud, and when in line with the preferences you have
shared with us, provide you with information or advertising relating to our products
We may use the Contact Information that we collect to provide you with information
or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential
risk and fraud, and more generally to improve and optimize this website. For example,
by generating analytics about how our customers browse and interact with this
and to assess the success of our marketing and advertising campaigns.
Sharing of your Personal Information
We may share your Personal Information with third parties for the purpose of
analysing and interpreting this information. For example, we use Google Analytics
to help us understand how our customers use this website.
We may also share your Personal Information with a reputable 3rd party
service such as MailChimp, Constant Contact, Xero, or others. All such services
Finally, we may also share your Personal Information to comply with applicable
laws and regulations, to respond to a subpoena, search warrant or other lawful request
for information we receive, or to otherwise protect our rights.
Through the use of 3rd party services such as Facebook ads, Google Adwords or
AddThis sharing buttons, we may use your Personal Information to provide you with
targeted advertisements or marketing communications we believe may be of interest
to you. For more information about how targeted advertising works, you can
visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of specific targeted advertising services via these websites:
Additionally, you can opt out of many services via these websites:
Do Not Track
Please note that we do not alter this website’s data collection and use practices
when we see a Do Not Track signal from your browser.
If you are a European resident, and also if you are not, you have the right to access personal information
we hold about you and to ask that your personal information be corrected, updated,
or deleted. If you would like to exercise this right, please contact us through
the contact information on this website.
Additionally, if you are a European resident we note that we are processing your
information in order to fulfil contracts we might have with you (for example if
you make an order through this website), or otherwise to pursue our legitimate business
interests listed above. Additionally, please note that your information will
be transferred outside of Europe. This may include transferring information to
Australia, New Zealand, Canada or the United States.
When you place an order through this website, we will maintain your Order Information
for our records unless and until you ask us to delete this information. When you
subscribe to a mailing list or newsletter through this website, we retain your Contact
Information until you unsubscribe or otherwise ask to have it removed.
Changes to this Policy
example, changes to our practices or for other operational, legal or regulatory
Related Privacy Policies
Whilst using this website for its intended purpose, Personal Information
may be shared with other services, such as Facebook, AddThis, Linked-in,
PayPal and others. All of those services have their own privacy policies and
legal statements and it is your responsibility to read and be aware of them.
The most likely ones you will encounter are listed here.
For more information about our privacy practices, if you have questions, or if
you would like to make a complaint, please contact us through the contact
information on this website.